Sure! Below is a comprehensive and GDPR-compliant privacy policy tailored to your website, www.hendrikagency.com, and your business, Hendrik Agency. This policy will cover the collection, use, and protection of personal data in compliance with the General Data Protection Regulation (GDPR).

Privacy Policy

Effective Date: 519 778 7884

Hendrik Agency ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.hendrikagency.com ("Website") or use our digital marketing services ("Services").

By using our Website and Services, you agree to the collection and use of information in accordance with this Privacy Policy.



1. Information We Collect

We collect the following types of information from users of our Website:

1.1 Personal Data

Personal data refers to information that can be used to identify you as an individual. We may collect the following personal data:

  • Contact Information: Name, email address, phone number, and postal address when you contact us directly or fill out a form on our Website.
  • Business Information: Business name, industry, and other details related to the digital marketing services we provide.
  • Billing Information: If you engage our Services and need to make payments, we may collect your payment information (e.g., credit card details), though we may not directly store these details as payments are processed by trusted third-party payment providers.

1.2 Non-Personal Data

We also collect non-personal data to improve our Website and Services. This may include:

  • Technical Information: IP address, browser type, device type, operating system, and browsing behavior (e.g., pages visited on the Website).
  • Cookies and Tracking Data: We use cookies and similar technologies to collect information about how you interact with our Website. For more details on how we use cookies, please refer to our [Cookie Policy].


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: We use your contact and business information to provide digital marketing services, respond to your inquiries, and manage your account.
  • To Process Payments: We may use billing information to process payments for our Services.
  • To Communicate With You: We use your contact information to send you service-related updates, newsletters, and promotional material. You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send you.
  • To Improve Our Website and Services: We use non-personal data to analyze trends, monitor user behavior on our Website, and improve user experience.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.


3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Performance of a Contract: When you engage with us for digital marketing services, we process your data to fulfill our contractual obligations.
  • Consent: When you provide us with your contact details or consent to receive marketing communications, you give us explicit consent to process your data.
  • Legitimate Interests: We process non-personal data to improve our services and Website performance.
  • Compliance with Legal Obligations: We may need to process your data to comply with legal requirements.


4. How We Protect Your Information

We take the security of your personal data seriously. We use a combination of technical, physical, and administrative measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.


5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with the following:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering our Services. These service providers are required to protect your data and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your personal data if required to do so by law, regulation, or legal process, or if we believe in good faith that such action is necessary to protect our rights, comply with a judicial proceeding, or prevent fraud.

6. Your Rights Under the GDPR

As a resident of the European Union (EU), you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal data for marketing purposes or based on legitimate interests.
  • Right to Data Portability: You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at contact@hendrikagency.com.


7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that period, we will securely delete or anonymize your data.


8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us analyze user activity and improve the functionality of the Website. By using our Website, you consent to the use of cookies. You can control cookie preferences through your browser settings.

For more information, please refer to our [Cookie Policy].


9. Third-Party Websites

Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.


10. International Transfers of Data

If you are located in the European Union (EU) or the European Economic Area (EEA), please note that your personal data may be transferred to, and processed in, countries outside of the EU/EEA where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your personal data during such transfers.


11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Hendrik Agency
13 Lidstone St
Cambridge, ON N1T 0G2
Email: contact@hendrikagency.com

This Privacy Policy has been created in compliance with the General Data Protection Regulation (GDPR) and is designed to protect your rights regarding the collection and use of your personal data.

Let me know if you need any further adjustments or clarifications!